
Inside UXR
Explore the practice of user experience research with Drew and Joe, one question at a time.
Send your questions and feedback to insideUXR@gmail.com
Episodes
44 episodes
41. What ethical considerations should I be thinking about?
In this week's episode, Drew and Joe explore ethical considerations to running research. They'll cover everything from PII, to delicate topics, to ensuring you're treating your participants right.
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Episode 41
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28:21

40. How do I stand up or push back professionally?
This episode of Inside UXR dives into the art of professionally standing up for your research and advocating for its impact. Joe and Drew break down why fact-based arguments are essential—but not always persuasive on their own. They di...
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Episode 40
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20:01

39. How do I prepare for a big presentation or readout?
In this episode of Inside UXR, Joe and Drew dive into the art of preparing for a big presentation or research readout. Joe shares his experience crafting a conference talk, from refining his story with a speaking coach to mastering sta...
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Episode 39
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31:01

38. How does Research work with Ops? Featuring special guest Mia Mishek
In this episode of Inside UXR, Joe and Drew welcome Research Operations expert Mia Mishek to break down the fundamentals of Research Ops. They tackle common misconceptions—like the idea that Research Ops is just recruitment—and explore...
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Episode 38
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33:11

37. How do I conduct research on AI based products?
In this episode of Inside UXR, Drew and Joe dive into the complexities of researching AI-based products. They explore how AI research differs from traditional UX research, from recruitment challenges and user biases to the importance o...
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Episode 37
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24:36

36. How do I run a Diary Study?
In this episode of Inside UXR, Drew and Joe dive into diary studies—what they are, when to use them, and how to run them effectively. They break down the best use cases, from tracking user behavior over time to uncovering long-term pai...
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Episode 36
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26:36

35. How do I pick the best research method for my study?
In this episode of Inside UXR, Drew and Joe tackle one of the biggest challenges in research: choosing the right method for the job. They break down key factors like research objectives, timelines, budget constraints, and level of cert...
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Episode 35
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32:10

34. What are the career paths of a UX Researcher?
In this episode of Inside UXR, Drew and Joe explore the many career paths available to UX researchers. From traditional tracks like senior and principal roles to pivots into product management, strategy, and even sales, they break down...
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Episode 34
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23:49

33. How do I run card sorts and tree tests?
In this episode of Inside UXR, Drew and Joe break down the ins and outs of card sorting and tree testing—two essential methods for understanding information architecture. They discuss when to use each technique, common pitfalls to avoi...
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Episode 33
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30:46

32. What should I put in my portfolio?
In this episode of Inside UXR, Drew and Joe break down what makes a great UX research portfolio. They discuss what to include (and what to leave out), how to structure case studies, and ways to showcase your decision-making and impact....
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Episode 32
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25:17

31. Why should I use realistic data in my prototypes?
In this episode of Inside UXR, Drew and Joe dive into the importance of using realistic data in your prototypes. They discuss how inaccurate or placeholder data can distract participants, reduce engagement, and even derail a usability ...
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Episode 31
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23:24

30. What's the value of unmoderated testing?
In this episode of Inside UXR, Drew and Joe dive into the pros and cons of unmoderated testing. They explore when it’s the right tool for the job, how it differs from moderated research, and the best practices for getting meaningful in...
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Episode 30
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33:37

29. Should I use a mock or prototype for my study?
In this episode of Inside UXR, Drew and Joe tackle the age-old research question: should you test with a mock or a prototype? They break down when to use each, the pros and cons of high vs. low fidelity, and how to work around real-wor...
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Episode 29
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25:54

28. How do I Interview like a Detective (part 2)?
In part two of the Interview Like a Detective series, Drew and Joe delve into the practical aspects of conducting a UX interview, inspired by Joe’s experience in law enforcement. They discuss the importance of having a flexible plan, b...
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Episode 28
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38:12

27. How do I Interview like a Detective (part 1)?
In this episode of Inside UXR, Drew and Joe kick off a two-part series on how to interview like a detective. Drawing from Joe’s 15 years in law enforcement, they explore how lessons from police work can translate to UX research. From s...
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Episode 27
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33:00

26. What's the best way to analyze my data?
In this episode of Inside UXR, Drew and Joe dive into the art of data analysis, exploring the best ways to approach qualitative and quantitative research. They discuss the importance of storytelling, different analysis techniques, and ...
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Episode 26
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25:32

25. What are some good reminders for the New Year?
Happy New Year! In this first episode of 2025, Drew and Joe share their top reminders for staying sharp and effective as UX researchers. From the importance of storytelling and embracing being wrong, to knowing your role as the research expert ...
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Episode 25
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22:44

How do I start if I want to get into the UX Research field? (Update)
We’re revisiting one of our most popular episodes: How to Break into UX Research. Whether you're transitioning from another field or just starting out, Drew and Joe share actionable advice for getting started in UXR without a formal ba...
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27:14

What is Keystroke Level Modeling? (Update)
We’re revisiting one of our favorite episodes: Keystroke Level Modeling (KLM). In this rebroadcast, Drew and Joe break down how KLM can predict the time it takes for an expert user to complete routine tasks in software. From understand...
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30:35

Meet Drew and Joe (Update)
We're bringing back a classic for the holidays! This rebroadcast of Inside UXR’s very first episode takes you back to where it all began. Drew and Joe introduce themselves, share their unique journeys into UX research, and set the stag...
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25:34

24. How do I become a better moderator?
In this episode of Inside UXR, Drew and Joe dive into the art of moderating research sessions and share practical tips for becoming a more effective interviewer. They discuss time management, handling tangents, and the power of silence...
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Episode 24
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33:08

23. How do I avoid jargon in my studies?
In this episode of Inside UXR, Drew and Joe explore the art of translating UX jargon into plain, participant-friendly language. They share practical strategies for simplifying discussion guide questions and balancing clarity with preci...
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Episode 23
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27:41

22. How do I measure the ROI of Research?
In this episode of Inside UXR, Drew and Joe tackle one of the most challenging questions in user research: how to calculate ROI. They explore why it’s so difficult to assign a dollar value to research, whether you’re in-house or at an ...
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Episode 22
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28:48

21. How do I manage my personal bias in my study?
In this episode of Inside UXR, Joe and Drew tackle the challenging topic of managing personal bias in user research. They dive into practical strategies for identifying and minimizing bias, even when working on products they use themse...
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Episode 21
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22:55

20. When is good enough, good enough?
In this episode, Joe and Drew dive into the age-old question for UX researchers: "When is good enough, good enough?" They explore how to balance rigor with practicality, discussing when to push for perfection and when to prioritize speed and ef...
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Episode 20
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26:05
